Search Episodes
Search for podcast episodes by title, guest, or topic.
Your Ads Aren't Failing Because of Meta. They're Failing Because the Idea Is Broken
Shivam K, co-founder and CEO of The Teaser Company, breaks down why most D2C ads flop before they ever reach the right customer. From the first 3 to 5 seconds to angle testing to knowing when NOT to invest in your brand, this is a masterclass in performance creative.
Here's a hard truth most founders don't want to hear: your ads probably aren't failing because of your audience. They're not failing because of your budget. They're not even failing because of Meta. They're failing because the idea, the actual ad itself, is broken.
That's the entire thesis Shivam K has built his career around. He trained as a screenwriter at FTII Pune, then spent nearly a decade in the agency world writing ads for names like Honda and McDonald's. Solid work, good brands. But there was one thing that quietly drove him crazy the whole time: the network agency system never let him actually measure whether his work worked.
So he left and built something different. Shivam is the co-founder and CEO of The Teaser Company, a performance creative shop out of Gurgaon that's worked with over a hundred Indian D2C brands, several of which are now household names. When he started, "performance creative" wasn't even a term people used. Media and creative sat in separate rooms, disjointed and broken. He put them under one roof and built the whole business around a single idea: content that converts.
What follows is one of the most practical conversations we've had on ChaiNet. We got into the first 3 seconds of an ad, why engagement is a vanity metric, the angle testing framework Shivam's team turned into a tool called Angle Lab, when a founder should be on camera, what quick commerce does to your ads, and the five reasons an ad flat-out won't work no matter how much you spend. Let's get into it.
Key Takeaways: How to Stop Wasting Money on Ads That Get Skipped
The First Impression Is Everything:
- The hook now has to land in the first 3 to 5 seconds, not the end. Attention spans are short and the skip button is one thumb-flick away.
- Two things need to click: an attention-grabbing hook AND tight relevance to the product baked in early.
- Ads that look like ads get skipped. Relatable, indie, organic content wins conversions.
Targeting Is Not Your Problem:
- Media buyers have very limited targeting control today. The algorithm targets off your content, not your cohort settings.
- Meta's own advice now: build an ad for every use case instead of stuffing cohorts into targeting. Say who it's for in the creative.
- Engagement is a vanity metric for consumer brands. Watch click-to-landing-page-view and click-to-conversion ratios instead.
Fix the Foundation Before You Scale:
- Angle testing in the first 21 days finds your core message and core cohort before you spend on brand.
- 0 to 1 is not the time to invest in brand guidelines and campaigns. 1 to n is.
- If an ad still fails after everything, it's usually a product, pricing, differentiation, or market-fit problem. A good product is 99% of the advertising.
Q: When you look at a brand's ad, how fast do you know it's not going to work, and how do you tell a good ad from a bad one?
Shivam K: Honestly it's not that hard, and I'll tell you why. The first 3 to 5 seconds of an ad are everything. Back when TVCs were the thing, the punch used to come at the end, because people were glued to the screen anyway for 15, 20 seconds. Switching channels wasn't as easy as scrolling is now. Today that same punch, that same hook, has to hit in the first 3 to 5 seconds, because that's where you capture attention.
So that's the first thing. If the hook makes me stop scrolling, that's a win. The second thing is relevance to the product. You can't have a hook that's totally disconnected from what you're selling. How sharply you integrate the product in those first few seconds, that's the second criteria. Out of experience, if those two things are clicking, more often than not it's a win.
π₯ ChaiNet's Hot Take: You don't get 15 seconds anymore, you get 3. The punchline moved from the end of the ad to the very front, and if you're still saving your best idea for last, nobody's watching that far.
Q: What actually needs to happen in those first 3 seconds?
Shivam K: I tend to think like a marketer now, so certain frameworks help. Take reverse psychology. If you're selling a sugar substitute, you open by showing how sugar really damages your body and mind, then get to the product. That reverse psychology has to hit in a way where you go, hey, I'm consuming something I might as well substitute.
But for the consumer, what matters is relevance to their lifestyle and the change it can bring into their life. How hard can it hit them? That's what matters most, and it has to drive an action, not just make them engage. Engagement is a vanity metric, that's why I always believe in doing ads that actually convert.
π₯ ChaiNet's Hot Take: A hook that makes people feel something is nice. A hook that makes people do something is the whole point. Stop optimizing for the double-tap.
Q: If engagement is a vanity metric, how should we actually define a successful campaign?
Shivam K: Click-to-landing-page-view ratio is a good one to figure out, and then the conversion rate, the clicks-to-conversion ratio. Because like I said, the second thing in a good ad is ad relevancy. And the other side of relevancy is coherence, the tonality in the ad versus how the landing page copy is written. Everything should sync up seamlessly and drive a conversion. That becomes very important.
Engagement isn't a vanity metric for a founder building a personal brand, sure. But when it comes to ads for consumer brands specifically, conversion is what matters.
π₯ ChaiNet's Hot Take: Your ad and your landing page are one continuous sentence. If the tone breaks between the tap and the page, so does the sale.
Q: When an ad isn't working, everyone's first reaction is "you're not targeting correctly." What are your thoughts on that?
Shivam K: Yeah, that's always the first response. But here's the thing, the ability to target well is very limited for a media buyer today. What you actually do is make the algorithm learn in a good direction, and that happens by seeding good content. Obvious answer, but customers don't tend to see it that way.
Think about it. If I'm a football enthusiast, a trending football reel or an ad popular in football communities will reach me anyway. So you have to understand that a 35-year-old male in Delhi who's into a particular football club needs to see this to buy your merchandise, and you communicate that in the content. Don't beat around the bush. The algorithm is very sharp about understanding what's being talked about in the content and figuring out the targeting around that. Meta's latest updates literally tell you to have multiple ads, an ad for every use case. You don't need to put those cohorts in targeting, you just need communication for every cohort in your head.
π₯ ChaiNet's Hot Take: The algorithm reads your creative better than your targeting settings. Say who the ad is for out loud, and Meta does the rest.
Q: So the content piece is becoming more important than the targeting strategy itself?
Shivam K: Absolutely. The amount of information these platforms have is a lot. You literally stop talking about something and you might as well start seeing an ad for it. The information they have is amazing. But the targeting options you actually get are very limited. So how do you bridge that? You just have a piece of content for everything in your mind.
π₯ ChaiNet's Hot Take: You can't out-target a platform that already knows everything. You can only out-communicate it. Build the ad, not the audience list.
Q: You've said some of the best performing ads were just someone shot in a room with minimal equipment, versus these high-production ads with lakhs in budget. What do the expensive ones get wrong?
Shivam K: When you're watching for something relatable, you tend to not watch something that looks like an ad. You'll skip it. On YouTube we all know brands run ads for recall, that's fine, that's their place. But what do you look for? The skip button, the second you get your answer.
Now flip it. Say I'm marketing a brand that helps with PCOS and PCOD for women, which we've done a lot of, actually. If a woman sees a relatable woman facing a similar symptom, she'll listen to her before she even thinks about buying. She'll actually listen. That's what you look for while making the ad, and that's what the consumer looks for while scrolling. When you're doing conversions, you want that indie, relatable, organic feel, something people identify with. If you can find it or create it, it works.
π₯ ChaiNet's Hot Take: People skip ads and stay for humans. The lakhs you spent on production value bought you a faster skip.
Q: A friend of mine runs a small brand doing maybe 20 to 30 orders a day, and every single creative has a giant logo on it, for "recall." Thoughts?
Shivam K: So true, so true. For a brand going 10 to 30 orders, no one cares about your logo. No one cares about the colors of your brand. You could safely say that and just change the strategy. There's a time and place to build recall, and it's a completely different ball game from doing ads for conversion. But at that stage, that giant logo isn't building anything.
π₯ ChaiNet's Hot Take: Your logo matters to exactly one person: you. At 30 orders a day, the customer needs a reason to buy, not a color palette to memorize.
Q: Tell us about angle testing and the Angle Lab tool you built around it.
Shivam K: So when we're finding product market fit, we run a framework we created called angle testing, and we've productized it into a tool called Angle Lab. The idea is you find as many angles as possible that are universal in philosophy. Before-after, problem-solution, and then in the middle funnel, social proofing, urgency creation, these universal formulas apply to every brand.
You create a piece against all your ideal customer profiles, marry it with all the possible angles, put it on Meta, and run it through. It automatically identifies the messaging that's working for you, the positioning you should build on, the proposition. And you do this not just to drive sales but to find your core cohort, before investing anything into brand awareness. A lot of brands at a foundational stage jump straight into brand guidelines and campaigns and collaborations. There's a right time for that, and it's not the beginning. Do a universal round of angle testing, figure out the key message resonating with your core cohort, and then you understand your USP, your positioning, your next product launch, the right influencers, everything.
π₯ ChaiNet's Hot Take: Stop guessing your USP in a boardroom. Run every angle at every cohort and let the market hand you the answer in 21 days.
Q: Take a wellness brand selling a nutraceutical for sleep. How do you find different angles for something that feels like it only has one obvious audience?
Shivam K: Let's stick to sleep. On the nutraceutical side you've got melatonin, and on the Ayurvedic side you've got ashwagandha, both universal for sleep. Say it's melatonin. First you figure out the cohorts, the ICPs. Could be an office worker, could be someone middle-aged trying to get hold of their sleep, could be someone relatively young missing out because of a hectic, haphazard routine.
Then you build the problem per cohort. For the young person with the haphazard routine, you talk about how partying last night is killing your entire week, so why don't you have this. For the busy office-goer post-30, you talk about routine being the ultimate productivity hack and sleep sitting at the top of it. For someone in later years, you go straight at it, longevity is proportional to how much good sleep you get. Each key message gets three to four core points, then you layer the angle formulas on top, social proofing, urgency creation, all of it. Once you do that, you find your core ICP and your core angle, and then you double down and maximize sales.
π₯ ChaiNet's Hot Take: "35 to 45, men and women" isn't an audience, it's a shrug. One product, one benefit, three completely different reasons to buy, that's the actual work.
Q: Meta recently said to make at least 20 creatives per ad, lots of variations. That's exactly what you've been doing for years. How did that feel?
Shivam K: Yeah, absolutely. In fact, in Meta's latest agency playbook release, there's a column for Angle Lab. Updated by Meta themselves, and it's going out to the agency network very soon. So it's good to see. Even in the larger performance marketing space, it's good to see the value of creatives and messaging being realized, rather than just pushing one creative asset out and staring at it like an object. It's becoming the core of all things media and performance. Very good to see, and I'm sure every media buyer today knows the importance of creators now.
π₯ ChaiNet's Hot Take: When the platform's official playbook catches up to what you built three years ago, that's not luck, that's a thesis paying off.
Q: Founder content is everywhere right now. When should a founder actually be the protagonist of an ad?
Shivam K: A lot of it comes down to how keen the founder is. Some are in a place where they do better behind the camera and don't want to come forward, completely their choice. But founders on camera talking about the brand goes a long way for direct sales. During COVID we did it for a milk-based brand where the founder would talk about the quality of the milk and drink it at the end. It builds so much trust, man, when you're facing the camera and drinking that milk. The ROAS went through the roof, because it was a fresh thing to do at that point. Now everyone's doing it, but back then it was unique.
Gynoveda, an Ayurveda women's brand that's had a great run, had its founder central to all the ads. The trust you can garner that way is immense. So if you're comfortable being in front of the camera, do it.
π₯ ChaiNet's Hot Take: A founder drinking their own product on camera outsells a polished studio spot, because trust is the one thing you can't fake in post-production.
Q: Until recently, performance marketing meant driving people to your website. Quick commerce is changing that. How does it change what an ad can do?
Shivam K: Eventually it becomes part of the whole seamless channel between brand and consumer. Even now you run collaborative ads via Meta that integrate with your landing page on Blinkit or Zepto, and you can see the attribution on your campaigns. Honestly, my personal take is I'm not sure how sustainable Q-com is long-term, for a few reasons. But as long as it's here, it's inevitable that your ads integrate with your Q-com landing page. Quick delivery goes hand in hand with good ads. You can't let late deliveries be a deterrent to your larger performance marketing. That's already happening as we speak, and it'll only grow if Q-com is here to stay, which it is.
There's no point competing with your own presence on another channel. If it can be integrated, it's a win for everyone, the brand and the sales channel. Companies like Pitch tried partnering with D2C brands to compete with the Q-com giants. The best of all worlds have to come together. Don't inter-compete between two channels.
π₯ ChaiNet's Hot Take: Quick commerce isn't your website's rival, it's just another checkout. The brands that treat it like a war lose the sale twice.
Q: 0 to 1 is brutal for founders with no resources. But what about 1 to n? What separates brands that scale from ones that stall?
Shivam K: Omni-channel is number one. I've seen a lot of brands fail after hitting product market fit because they relied too much on one channel, then a competitor shows up and they don't know what to do. Get on as many channels as possible once your PMF is established.
Second, look for fresh collections and subcategories, complementary products to what you already have, to expand your core TG and maximize lifetime value. The classic example is Apple doing iPods and then the music store alongside it. If your purchase frequency is low and you've already occupied a chunk of your audience, you can't just wait for them to buy again, you need those subsequent launches. And then, like we said, 1 to n is finally the time to invest in brand loyalty. Get to know your consumer, give them a reason to remember your name. It doesn't have to be an ad, it can be CRM, retention marketing, physical activations where your clusters are. That's the time to invest in brand, not at 0 to 1.
π₯ ChaiNet's Hot Take: One channel is a single point of failure with a marketing budget. Diversify before the competitor shows up, not after.
Q: Give me the reasons an ad won't work even when the founder has run the whole playbook.
Shivam K: That usually means you have a product market fit problem, or a pricing problem. Maybe you don't have a strong enough point of differentiation. Maybe your offer is too weak, skincare acquisition, for example, needs a good offer across the board, and if that's weak you're missing purchases. So, a weak offer, wrong pricing, a lack of clear differentiation, or too cluttered a market where supply is more than demand. As they say, a good product is 99% of the advertising you do. At that point you come back to basics, look at your product, and fix those things, because you've tested enough. Back to the drawing board.
π₯ ChaiNet's Hot Take: When the creative, targeting, and budget all check out and it still won't sell, the ad was never the problem. The product was.
Q: When you look at what AI can do in the ecom world, does it bore you, scare you, or excite you?
Shivam K: It's very exciting, man. It's changed a lot of things around us. The way we look at search and discovery has completely changed, Gemini's here now, the whole thing. AI has disrupted marketing and lifestyle to an extent where I'm very hopeful and very bullish. Survival of the fittest will always happen. You've seen a lot of companies that were basically just wrappers fade away after a strong start. But the ones with strong fundamentals, real use cases, and actual tech, they're here to stay. The wave is still on.
π₯ ChaiNet's Hot Take: The AI wrappers are washing out, the fundamentals are staying in. Same story as every hype cycle, just faster this time.
Final Thoughts: Fix the Idea, Not the Budget
Shivam's core belief: "A good product is 99% of the advertising you do. Come back to the basics and look at your product, fix those things."
The bottom line: The single most expensive mistake in D2C is spending money to fix the wrong problem. Shivam's whole approach is a diagnostic one, before you pump budget into a failing ad, you figure out what's actually broken. Is it the hook in the first 3 seconds? The mismatch between your ad and your landing page? Or is it deeper, a product, pricing, or differentiation problem no creative can save? Most founders skip the diagnosis and just spend more. That's how you burn a marketing budget with nothing to show for it.
What should you do differently? Run the angle testing exercise before anything else. Marry every ICP to every angle, put it on Meta, and let the market tell you your core message and core cohort in the first 21 days. Resist the urge to invest in brand guidelines, big logos, and brand campaigns while you're still at 0 to 1, that's a 1 to n move. And build your ads to talk to real people in a relatable, indie voice, because a woman listening to another woman about her symptoms will always outperform a glossy studio spot that looks like an ad.
Looking forward, the game is only getting more creative-led. Meta's own playbooks are catching up to what performance creative shops figured out years ago. Targeting is fading into the algorithm, quick commerce is folding into the same seamless funnel, and AI is separating the flimsy wrappers from the businesses with real fundamentals. In that world, the brands that win won't be the ones with the biggest budgets. They'll be the ones who nail the idea.
Q: How can people connect with you and learn more about performance creative?
Shivam K: You can find me on LinkedIn, I'll be tagged on all the videos. And you can find us at thetheasercompany.com. If someone you know is about to increase their ad budget without fixing their creatives, please send them this episode and get them in touch. I can help them not make the same mistake again and again.
Final words: Before you touch your ad budget, ask one question: is the idea actually broken? Every time an ad fails, the reflex is to blame the audience, the targeting, the platform, anything but the work itself. Shivam's whole career is proof that the answer usually lives in the first 3 seconds and in whether the thing you're selling deserves to be bought. Diagnose before you spend. Test before you scale. And remember, no budget on earth can save a broken idea, but a good one barely needs a budget at all.
Related Shorts
Explore short-form videos that expand on the ideas covered in this blog.
Similar Episodes

What 200+ Brands Taught Me About Winning on Amazon
Nirav went from Amazon delivery boy to building Sellers Umbrella, an agency that's managed over $5 million in Amazon ad spend across 200+ brands. He breaks down the flywheel model, why inventory is an SEO tool, and the keyword-level mistakes that waste half your ad budget.

Why Your DTC Brand Needs Community Over Audience
Seena and Reyana, co-founders of SheR HQ, break down why chasing followers is killing brand loyalty. They share the real difference between an audience and a community, why WhatsApp groups fail, and how health and wellness brands can build spaces people actually want to be part of.

Learning to Scale D2C Brands With Someone Who's Done It 50 Times
Kapil Khanna has helped scale 50+ D2C brands from startups to market leaders. He shares what actually drives growth beyond marketing tacticsβunit economics, customer experience, and why most brands fail in their first two years.

Why Most Brands Buy Martech but Never Actually Use It
Burak spent 4.5 years at Insider, Turkey's first software unicorn, watching brands buy marketing tech and never extract value from it. Now he runs Boost Up Solutions, a consultancy that gets brands results 70% faster by working as a team member, not a consultant. He breaks down the gap between buying software and actually using it.




